SHIPPING
THANK YOU FOR SHOPPING WITH JOLLESON.COM.
PLEASE NOTE, THERE MAY BE A DELAY IN SHIPPING YOUR ORDER.
PLEASE CONTACT US FOR FURTHER INFORMATION.
WE OFFER COMPLIMENTARY GROUND SHIPPING VIA FEDEX OR UPS ON ALL U.S. ORDERS. YOUR PACKAGE WILL BE DELIVERED WITHIN 5 TO 7 BUSINESS DAYS.
FOR THE TIME BEING, WE HAVE SUSPENDED THE FOLLOWING SERVICES:
THREE DAY DELIVERY - $12
YOUR ORDER MUST REACH US BY 12:00 PM EST AND 3 DAY AIR MUST BE SELECTED IN CHECK-OUT. THE SHIPMENT WILL NORMALLY BE DELIVERED WITHIN THREE BUSINESS DAYS.
EXPRESS/SECOND DAY DELIVERY - $25
YOUR ORDER MUST REACH US BY 12:00 PM EST AND 2ND DAY AIR MUST BE SELECTED IN CHECK-OUT. THE SHIPMENT WILL NORMALLY BE DELIVERED WITHIN TWO BUSINESS DAYS.
OVERNIGHT DELIVERY - $30
YOUR ORDER MUST REACH US BY 12:00 PM EST AND OVERNIGHT SHIPPING MUST BE SELECTED IN CHECK-OUT. THE SHIPMENT WILL NORMALLY BE DELIVERED THE FOLLOWING BUSINESS DAY.
RETURNS
SALE MERCHANDISE IS FINAL SALE. WE DO NOT OFFER RETURNS, EXCHANGES, OR STORE CREDIT ON PURCHASED SALE ITEMS.
YOU MAY RETURN ANY NON-FINAL-SALE PRODUCT ORDERED ON THE JOLLESON.COM WEBSITE FOR REFUND WITHIN FOURTEEN (14) CALENDAR DAYS FROM THE DELIVERY DATE. RETURNED PRODUCTS MUST BE IN THEIR ORIGINAL CONDITION, UNUSED, UNWASHED, UNALTERED, AND IN THE SAME CONDITION IN WHICH IT WAS RECEIVED WITH ALL TAGS ATTACHED, AND IN THE ORIGINAL PACKAGING AND PLASTIC WRAP (INCLUDING, IF POSSIBLE, THE ORIGINAL DELIVERY BOX). THE ORIGINAL INVOICE MUST BE PROVIDED WITH ANY RETURN.
UNDERWEAR IS FINAL SALE. WE DO NOT OFFER RETURNS, EXCHANGES, OR STORE CREDIT ON PURCHASED UNDERWEAR ITEMS.
TO RETURN A PRODUCT, LOGIN TO YOUR ACCOUNT TO REQUEST A RETURNS MERCHANDISE AUTHORIZATION (RMA) OR CONTACT US FOR MORE INFORMATION ON RETURNS PLEASE SEE TERMS AND CONDITIONS.
EXCHANGES
AT THIS TIME, JOLLESON.COM PURCHASES CANNOT BE EXCHANGED THROUGH JOLLESON.COM.
CERTAIN RESTRICTIONS APPLY TO ANY RETURN OR EXCHANGE, INCLUDING FOR ALTERED OR PERSONALIZED PRODUCTS, SALE AND OTHER NON-RETURNABLE PRODUCTS. PLEASE SEE TERMS AND CONDITIONS FOR MORE INFORMATION.
REPAIRS
REGRETFULLY, JOLLESON STORES ARE UNABLE TO REPAIR OR REPLACE ITEMS THIS INCLUDES ITEMS PURCHASED AT OTHER THIRD PARTY STORES, ONLINE RETAILERS, OR IF AN ITEM HAS BEEN PURCHASED THROUGH JOLLESON.COM, PLEASE CONTACT US FOR REVIEW.